حذف حساب Kedu وبياناتك

Account & Data Deletion — Kedu

App: Kedu — Kids' Education Platform. Developer: Kedu.

How to request deletion:

• Enter the mobile number registered on your Kedu account in the form on this page.
• We send a one-time verification code by SMS to that number (valid for 10 minutes).
• Enter the code and confirm — your account and data are deleted immediately and permanently.
• Alternatively, delete from inside the app: Settings → Account → Delete account, or email keduegy@gmail.com from the registered number.

Data that is deleted (immediately, permanently): account profile (phone number, player name, grade, study language, sign-up and last-login timestamps), coin balance and full coin-transaction history, prize redemption requests, subscription records and stored payment references, OTP verification codes, and the push-notification device token.

Data that is retained:

• A deletion audit record containing only a masked phone number (e.g. 010****4321) and the timestamp — kept for 1 year as proof the request was carried out.
• Payment invoices held by our payment processor (Fawaterak) under their own legal and accounting obligations — retention per their policy and Egyptian law.
• Technical server logs, not linked to your account after deletion — deleted automatically within 90 days.
• Aggregated, anonymised statistics that cannot be traced back to an individual — no retention limit.

We offer full account deletion only; there is no partial-deletion option. No app installation or login is required to use this page.

See also our Privacy Policy or contact keduegy@gmail.com.